To provide quality and responsive post installation support services to our clients to maximise the sustainability of their installation to yield the maximum value for their users.
The Sustainability and continued production of quality treated water requires a skilled set of field technicians able to service the treatment plants with parts and filters on regular intervals agreed with our client. This involves taking of appropriate water samples at agreed monthly and annual intervals to test and monitor the chemical balance of the water to industry standards.
Our service technicians are available 24/7 via a standby call out service available in all major centres. All service calls are monitored in real time via smart cell phone communications. All of these communications are routinely monitored by company management.
Marlin has a significant investment in spare parts to cater for any problem that may occur to enable us to provide high levels of responsiveness and service to our clients.